PHB’s Portland Risk Mitigation Pool
Use this page to access claim forms and submit your claim to the Portland Housing Bureau’s Portland Risk Mitigation Pool, which provides financial protection to landlords that operate permanent supportive housing.
Quick links
Portland Risk Mitigation Pool Policies (PDF) - updated May 2022
Portland RMP Claim Workbook (Excel document) - updated June 2023
ACH Payment Authorization Form (fillable PDF). Download and complete this form to authorize HDC to make direct payments to your bank account using the ACH (Automated Clearing House) system. Authorizing ACH payment will speed delivery of your payment compared to being paid by check. Submit the completed form to accountspayable@hdc-nw.org.
If you have not previously prepared a Risk Mitigation Pool claim, please review the “How to submit a claim” section of this page.
About the Portland Risk Mitigation Pool
The Portland Risk Mitigation Pool is a fund established by the City of Portland to reimburse landlords for excess operating expenses and losses associated with the operation of permanent supportive housing (PSH). The purpose of the pool is to provide financial protection to landlords who provide high-quality affordable housing to people who have experienced homelessness or have a substantial risk of experiencing homelessness. Properties designated as PSH by the City of Portland and eligible to request reimbursement from the RMP will be notified of their eligibility by the City.
About the claims process and the HDC risk mitigation team
Landlords seeking reimbursement from the Portland Risk Mitigation Pool must submit completed claim forms to the risk mitigation team at HDC. HDC collaborates with the Portland Housing Bureau to help eligible landlords complete the claim process and to ensure qualifying claims are promptly reimbursed.
If you have questions about reimbursement policies, the claims process, or landlord eligibility, please email the HDC risk mitigation team at RMP@hdc-nw.org or contact our staff directly.
How to submit a claim
Basic steps to prepare and submit a claim:
Step 1: Download, save, and open the claim workbook. Scroll up to the “Quick links” section at the top of this page to download a claim workbook. Save the claim workbook where you can access it. (It’s okay to rename the document for filing purposes.) Use Microsoft Excel or a compatible spreadsheet app to open the claim workbook. If you use a compatible spreadsheet app, make sure you can export the completed document to .xlxs format.
Step 2: Complete your claim forms. The claim workbook contains multiple forms, each on a separate sheet labeled with a tab. Instructions are located on the left-most sheet. Refer to the workbook instructions for guidance about which forms to fill out for your specific claim. Then follow the instructions to enter information about your claim into the appropriate forms and to gather supporting documents, such as expense receipts.
Step 3: Submit your completed forms and supporting documents to HDC. Use the online form at the bottom of this page to submit your completed workbook and supporting documents to HDC. Keep copies of your claim documents for your records.
Payment will be issued within 10 business days after you submit a qualifying claim.
If you encounter technical difficulties or barriers, please contact the HDC risk mitigation team at RMP@hdc-nw.org for assistance.
